Agency Zone

A centralized hub for forms, links, resources, and information for our Member Agency Network.

Software and Platforms

FreshTrak (formerly PantryTrak), is a simple-to-use, cloud-based software designed to gather insights and streamlined customer intake process. This is the platform agencies will use for neighbor intake at food distributions.

Primarius is a web-based community resource planning and inventory management platform designed specifically for food banks. This is the platform agencies will use to make online orders from Shared Harvest.

Delivery Calendars

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October 2026

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Monthly Statistical Report

Agencies must file a statistical service report each month. Statistics are due on the 15th of each month for the previous month’s service. For example: August 2026 statistical report is due on September 15, 2026.

Food Recalls

Food Recall Updates and Operational Responsibilities

  • Every Member Agency of Shared Harvest Foodbank is responsible for their own operational food safety.
  • Shared Harvest will communicate with Member Agencies regarding important recalls.
  • Shared Harvest strongly encourages all Member Agencies to regularly consult resources provided by the United States Food and Drug Administration (FDA) here: Recalls, Market Withdrawals, & Safety Alerts | FDA

Food Recall Email Alerts

To receive email notifications about food recalls, you can sign up for free updates at www.recalls.gov

This website is a central place where the U.S. Government shares information about recalls.
You can also subscribe directly through the agencies responsible for the food supply:

  • FDA: Register your email through the FDA Email Updates Service and select "Recalls" to get alerts on human and pet food.
  • USDA: Subscribe to the USDA FSIS News Feeds and Subscriptions to get email updates regarding meat, poultry, and egg products.
  • FoodSafety.gov: This consolidated FoodSafety.gov Updates Page lets you manage your subscription preferences to receive official alerts from both agencies.